To reduce workload of healthcare facilities, telemedicine services are to be used. To increase the service during a pandemic, there is a general need for a unified platform that medical personnel is able to use efficiently and without disruptions.

The design and delivery of this service have to take into account strains on and privacy concerns such as the GDPR (General Data Protection Regulation). In this regard, there is a need to investigate whether laws and practices in Latvia supports using Digital Twins in the healthcare system as well as what impact the use of such an approach during a pandemic would create.

Telemedicine relies on critical ICT services and such an approach involves operating mission critical services and securing their resilience requires developing specific tests for particular groups of IoT devices. This would lead to a repository of tests and devices that can be chosen or recommended for use in a pandemic.

The key benefit would be that the service is based on components that are robust and able to maintain patient data transfer at the required speed. The ability to maintain speed is critical for creating Digital Twin and establish a diagnosis based on acquired data by medical personnel.